Start Outlook contact updating

Outlook contact updating

Hey all, having a "fun" issue....CEO is using Outlook 2010 and created a contact group in his Outlook and put a bunch of contacts in there...issue he is having right now is that he wants to change the display name of the contact in the group..example: The contact group name is "Reports"in it there are the below contacts and how they are displayed User AUser BUser CRight now for User A it is showing the email address under "Name" column in the contact group, not the details that are listed in the "display as" field in the contact, when I try to change the display as field to something random to see if it changes how it shows in the contact group, it still only shows the email address Any ideas?

I figure I am doing something wrong, because then I get messages that the OST needs to be created and another that says it already exists in some kind of circular loop.

If they have shared mailboxes they may have hit their connection limit. If they see their mail in OWA, then have you tried to delete their OST file in their local computer profile? ok , then reinstalling Office and recreat the account.

They are included in the legacy and full delta files.